Shipping policy

Effective Date: February 14, 2026

Thank you for shopping with Mug Minds — Mugs for Every Mood. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation
Orders are not processed on weekends or public holidays
During peak periods, processing times may be slightly longer

Once your order is processed, you will receive a confirmation email.

Estimated delivery times vary based on your location:

Delivery times are estimates and may vary due to factors beyond our control.

Shipping fees (if applicable) are calculated at checkout based on your location and order details
Any customs duties, taxes, or import fees for international orders are the responsibility of the customer

If tracking is available for your shipment:

While we strive to deliver your mugs as quickly as possible, delays may occur due to:

We are not responsible for delays caused by external factors once the package has been handed over to the carrier.

Please ensure your shipping address is accurate at checkout.

We are not responsible for orders shipped to incorrectly provided addresses
If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment